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Reactivate your subscription

Use the new admin center to reactivate your subscription

The new admin center is available to all Microsoft 365 admins. You can opt in by selecting the Try the new admin center toggle located at the top of the Home page.

  1. In the admin center, go to the Billing > Products & services page.

  2. On the Products & services page, find the subscription that you want to reactivate. In the Billing section, select Reactivate.

    If you don't see Reactivate as an available action, call Support to reactivate your subscription.

  3. Confirm your payment details. You can update your existing payment information here. When you're finished entering your payment method, select Reactivate.

  • If your subscription was expired, then after you submit your payment details, your subscription returns to an active state, and the Next billing date extends by either one month or one year, depending on your current subscription commitment. If you pay by credit card or bank account, your credit card or bank account will be charged for the extension. If you pay by invoice, you'll see the extension reflected on your next invoice.

  • If your subscription was cancelled, or was disabled because a payment wasn't received, it returns to an active state, and your Next billing date stays the same.

Use the old admin center to reactivate your subscription

  1. In the admin center, go to the Billing > Subscriptions page.

  2. Find the subscription that you want to reactivate, then select Reactivate.

    If you don't see Reactivate as an available action, call Support to reactivate your subscription.

  3. Enter your payment details. You can update your existing payment information here.

  • If your subscription was expired, then after you submit your payment details, your subscription returns to an active state, and the Next billing date extends by either one month or one year, depending on your current subscription commitment. If you pay by credit card or bank account, your credit card or bank account will be charged for the extension. If you pay by invoice, you'll see the extension reflected on your next invoice.

  • If your subscription was cancelled, or was disabled because a payment wasn't received, it returns to an active state, and your Next billing date stays the same.