Troubleshoot Outlook Connectivity Problems

Sometimes it’s something simple that can throw off Outlook. If you’re having Outlook connectivity issues, then there’s a chance that Outlook is in Offline mode. If you are currently using Outlook 2007 or an earlier version then just click on File – if there is a checkmark next to Work Offline, then uncheck it, and that should solve it.

If you are using Outlook 2010 and/or a more recent version then you need to follow these steps:

  • Click on the Send/Receive Tab
  • Find the Work Offline button
  • Click the Offline

Now look at the bottom of your Outlook window, it should show something saying ‘Trying to Connect…’ Once it connects, then your connectivity issue is solved, but if it’s still not connecting then move onto the next troubleshooting tip.