Adding Email Addresses to a Safe Sender List

This article helps you ensure you receive emails from the people you nominate are safe to receive information from by adding them to the safe senders list.

For many reasons, mail might end up in your Junk or Spam folder and sometimes you need to intervene so that you can ensure you always see mail from certain people or email accounts. For this, you use the Safe Senders functionality.

Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You can add your Contacts and other correspondents to the Safe Senders list to confirm you'll always receive their messages in your inbox.

By default, email addresses in your Outlook contacts are considered safe senders by the Junk Email Filter, but you can change this setting. Email messages from safe senders are never moved to the Junk E-mail folder.

Newer versions of Outlook:

To add people to your Safe Senders List, do the following:

  1. On the Home tab, click Junk, and then click Junk E-mail Options.
  2. On the Safe Senders tab, check the Automatically add people I e-mail to the Safe Senders List box.

Do not automatically include contacts in the Safe Senders List

  1. Click the Mail icon, and then click the Home tab.
  2. In the Delete group, click Junk, and then click Junk Email Options.
  3. On the Safe Senders tab, clear the Also trust email from my Contacts check box.


Office 2010

When you send a message to a person or organisation that isn’t an Outlook contact, by default, the recipient email address isn’t added to the Safe Senders List. This means that when the recipient replies to your message, the reply message might be moved to the Junk E-Mail folder.

To make sure that your message recipients, even if they aren’t an Outlook contact, are on your Safe Senders List, do the following.

  1. On the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options.
  2. On the Safe Senders tab, select the Automatically add people I e-mail to the Safe Senders List check box.